Frequently Asked Questions

How do i use my Recovapro SE 1.0

1. Power On/Off:
- To turn on the device, move the power switch at the bottom of the battery to the ONposition.
- To turn it off, push the switch to the OFF position.

2. Adjust Speed:
- With the device on, press the Speed button:
- Once for Level 1
- Twice for Level 2
- Three times for Level 3
- Four times for Level 4
- Five times for Level 5
- The blue indicator LED lights will show which power level you’re on.

3. Smart Touch™ Technology:
- To turn off the device at any level, hold the Speed button for two seconds.

4. Insert/Remove Applicator:
- To attach the applicator, press it firmly into place. To remove it, just pull it out.

5. Massage:
- Massage the area you want, adjusting the speed and pressure as needed.

6. Smart Glide™ Technology:
- This feature automatically powers down the device after 10 minutes of use for safety.

7. Power Off:
- Don’t forget to switch the power off when you’re done!

How many speeds does the Recovapro Se have?

The Recovapro Se comes equipped with a 5-speed range between 1500 - 3300

How do i use my Recovapro Lite?

1. Power On:
- Press the power (R) button to turn on the device.
- Once powered on, a white light will illuminate, along with up to four white lights showing the battery level.

2. Ready to Use:
- Your Recovapro Lite is now ready for use!

How many speeds does the Recovapro Lite have?

The Recovapro Lite features a 5-speed range, allowing you to choose between 1500 and 2800 RPM for a customized massage experience. This versatility helps you find the perfect intensity for your needs!

How long should i use my Recovapro?

- 15 Seconds: For muscle reactivation during workouts, use your Recovapro on the targeted muscle group for about 10-15 seconds. This helps re-energize muscles, relieve spasms, and combat fatigue.

- 30 Seconds: To activate your muscles before workouts or physical activity, use your Recovapro for up to 30 seconds. This will "wake up" your muscles and enhance performance.

- Up to 2 Minutes: For pain relief and recovery after workouts, use the device for up to 2 minutes on sore muscles. This duration helps decrease soreness and provides immediate relief.

- Full-Body Session: Limit a full-body session to no more than 10 minutes and treat each muscle group 2-3 times per day for the best results.

Can i travel with my Recovapro?

Yes, you can travel with your Recovapro! However, please note that because the device contains Lithium-ion batteries, it must be stored in your carry-on baggage only. This ensures safety and compliance with airline regulations. Enjoy your travels, and don't forget to take your Recovapro for relief on the go!

What is a Recovapro?

Recovapro is a cutting-edge full-body massaging device that harnesses percussive vibration technology to elevate your body's overall performance. Crafted with industry-leading components, it delivers the ideal amount of vibration for optimal relief. With innovative features like Smart Glide™ and Smart Touch™ Technology, Recovapro effectively alleviates soreness and stiffness, making discomfort a thing of the past.

What Makes the Recovapro SE Deep Muscle Treatment So Effective?

The Recovapro SE features a 14mm amplitude, penetrating 60% deeper into the muscle compared to consumer-grade vibration massagers. This depth effectively stimulates circulation, generates heat, and alleviates your deepest tension. With a speed range of 1500 to 3300 RPM, it’s suitable for everyone, regardless of fitness level, ensuring a personalized recovery experience.

What are the benefits of using Recovapro?

Whether you're an athlete, personal trainer, fitness enthusiast, or simply dealing with muscle tension and minor aches, Recovapro offers a natural approach to enhancing your physical health. Our Percussive Therapy can help you:

Accelerate Recovery & Muscle Repair: Speed up the healing process after workouts.

Increase Blood and Lymphatic Flow: Enhance circulation for improved overall health.

Relieve Muscle Spasms and Stiffness: Alleviate discomfort and promote flexibility.

Break Up Scar Tissue: Aid in the healing of past injuries.

Improve Lactic Acid Clearance: Reduce soreness after intense exercise.

Activate the Nervous System and Muscles: Boost performance and responsiveness.

Address Muscle Fatigue, Pain, Tightness, Soreness, and Knots: Target specific areas of discomfort.

Provide Natural Stress Relief: Enhance your overall well-being.

Recovapro is also beneficial for muscle tension related to nerve damage, atrophy, arthritis, multiple sclerosis, and various other conditions.

How does percussive therapy work?

Tension is often the root cause of many body aches and pains. Recovapro Percussive Therapy offers a breakthrough solution to relieve this tension in soft tissues effectively and efficiently.

This innovative therapy overrides pain signals sent to the brain, increases heat in the tissue, and releases built-up tension. Recovapro achieves this through a combination of up to 16mm amplitude and a scientifically calibrated frequency.

By leveraging these principles of depth and speed, Recovapro communicates with your body in a language it understands, delivering a deeper and more effective experience than any other consumer device available.

Who is Recovapro for?

Recovapro devices are engineered to deliver professional-grade performance while being effective for daily consumer use. Trusted by a diverse range of users, Recovapro is ideal for:

• World-renowned physiotherapists
• Athletes across various sports
• Professional teams
• Gyms and wellness clinics

Whether you're a fitness enthusiast or a professional seeking recovery solutions, Recovapro meets your needs.

What makes Recovapro different than other products on the market?

Recovapro devices stand out because they are designed to give you the best possible relief. They use a powerful combination of deep vibrations (up to 16 mm) and the right speed (25 to 55 percussions per second) to help ease pain, boost performance, and speed up recovery.

Why Are Amplitude, Speed, and Stall Force Important?

• Amplitude: The deeper vibrations allow the device to penetrate further into your muscles, effectively targeting tension and pain.
• Speed: The right percussion speed enhances blood flow and helps your muscles recover faster.
• Stall Force: This measures how much pressure the device can handle before it stops. A higher stall force means consistent performance, even when you apply more pressure.

We work with top experts to create effective massage devices. Recovapro is the only brand that features Smart Glide™ and Smart Touch™ Technology, making it easier and more effective to use. Plus, we back our products with a 90-day money-back guarantee and a 2-year warranty, giving you confidence in your purchase.

Once you try Recovapro, we believe you'll notice a big difference! For more details, check out our COMPARISON page.

Do you have how-to videos?

Absolutely! Visit our How-To page for helpful videos demonstrating the proper use of your Recovapro.

You can also check out our Benefits page for tips on targeting specific muscle areas and addressing various ailments with your device.

Can Recovapro help with knots in muscles?

Yes, Recovapro can effectively target muscle knots, promoting relaxation and helping to release tightness in the affected areas.

Can Recovapro help with back pain?

Absolutely. Recovapro is designed to alleviate back pain by targeting the muscles in the lower and upper back, helping to reduce tension and discomfort.

Does Recovapro help with plantar fasciitis?

Recovapro can help alleviate symptoms of plantar fasciitis by targeting tight muscles in the calves and feet, promoting relaxation and flexibility.

Can Recovapro aid in recovery from sports injuries?

Yes, it can assist in the recovery process from sports injuries by enhancing blood flow and reducing muscle soreness.

Is Recovapro effective for sciatica pain relief?

Recovapro can help relieve sciatica symptoms by easing muscle tension in the lower back and glutes, which may reduce pressure on the sciatic nerve.

How often can I use Recovapro?

You can use Recovapro daily or as needed, but it’s best to listen to your body and adjust usage based on your comfort level.

Can I use Recovapro while working out?

While it’s best used for recovery, you can use Recovapro as part of your warm-up routine to activate muscles before a workout.

Is Recovapro suitable for beginners?

Yes, Recovapro is user-friendly and suitable for beginners. Start with a lower speed and gradually increase as you become more comfortable.

Can Recovapro help with stress relief?

Yes, using Recovapro can promote relaxation and reduce stress by alleviating muscle tension and enhancing overall well-being.

Can I use Recovapro on sensitive areas?

While you can use it on various muscle groups, exercise caution around sensitive areas and consult a professional if unsure.

How can Recovapro improve my athletic performance?

By facilitating quicker recovery and reducing muscle soreness, Recovapro can enhance your training regimen and overall performance.

When will my order ship?

Orders typically process within 1 business day. If you place your order after 2 PM GMT on Friday, it will be processed the following Monday. Once your order is ready for shipment, you'll receive email notifications with tracking and delivery updates. If you have any questions about your order, feel free to reach out to SUPPORT@RECOVAPRO.CO.UK.

How do i update the address on my order?

To update the address on your order, please contact our Customer Experience Team at SUPPORT@RECOVAPRO.CO.UK. Once an order is placed, there's a limited window for us to request an address change with the courier. Please be aware that modifying your address may delay the delivery of your order by several business days.

Can i track my order?

Yes, you can track your order! Once your order is placed, you'll receive a confirmation email containing your tracking information. If you encounter any issues tracking your package, please reach out to us at Support@recovapro.co.uk, and we'll assist you in resolving the issue promptly.

My order never arrived, what do i do?

If your order hasn't arrived, please contact us at support@recovapro.co.uk. We'll work with the courier to investigate the status of your order and ensure you receive the assistance you need.

Do you have any financing options or payment plans?

Yes, we offer financing options that allow you to pay for your order in monthly installments. This makes it easier for you to enjoy your Recovapro while managing your budget. For more details, please visit our financing page or contact us for assistance!

I Just Placed My Order. How Do I Cancel It?

To cancel your order, please contact our Customer Experience Team at SUPPORT@RECOVAPRO.CO.UKas soon as possible. We will do our best to cancel it before it's processed and shipped. If your item has already shipped, we’ll assist you in arranging a return.

What is your return policy?

At Recovapro, your satisfaction is our priority! If you're not completely happy with your purchase, you have 90 days to return it for a full refund.

1. Return Period: You can return your Recovapro within 90 days from the purchase date. To initiate a return, please email our Customer Experience Team at Support@recovapro.co.uk.
2. Return Authorization: After contacting us, you'll receive a Return Authorization Form. This form must be included with your return. Please note that you are responsible for the shipping costs, and we recommend keeping your tracking information, as we're not liable for lost packages.
3. Refund Processing: Once we receive your returned device, it typically takes about 2 business days to process your refund.
4. Refund Timeline: After the refund is issued, please allow 5-7 business days for it to appear in your original payment method.

If you have any questions or concerns, don't hesitate to reach out at Support@recovapro.co.uk. We're here to help!

My Order Was Cancelled. What Do I Do?

We apologize for the inconvenience! If your order was cancelled, please reach out to us at Support@recovapro.co.uk. One of our team members will get back to you as soon as possible to assist you further. Thank you for your understanding!

What forms of payment are accepted to purchase the Recovapro?

We accept all major credit cards, PayPal, Cash & Klarna 

Do you ship to my country?

We ship to many countries around the world. 

What Types of Discounts or Promo Codes Do You Offer?

We’re proud to offer special discounts to active duty military, veterans, law enforcement, and first responders as a token of our appreciation for their service. To take advantage of this discount, please send your proof of service (such as a photo ID or other documentation) to our Customer Service Team at Support@recovapro.co.uk. We’ll be happy to assist you!

How Do I Register My Recovapro for a Warranty?

If you purchased your Recovapro directly from us a twww.recovapro.co.uk, your warranty is automatically registered. There’s no need for additional steps on your part! If you have any questions or need assistance, feel free to reach out to our Customer Service Team at Support@recovapro.co.uk.

What Is Covered Under Warranty for Each Recovapro Product?

Recovapro products come with a 2-year limited warranty, covering any manufacturing defects or malfunctions. To qualify for repair or replacement, the device must be returned with prepaid freight to Recovapro. However, the warranty does not cover damage resulting from misuse, unauthorized repairs, normal wear and tear, or accidents.

Please note that no refunds are provided for replacements, and the warranty is void for opened, used, or modified products. For any warranty issues, contact us at Support@recovapro.co.uk. Your rights under this warranty may vary based on local regulations.

Warnings for Using Recovapro

• Read Instructions: Before using or charging the Recovapro or its lithium-ion batteries, carefully read all instructions and cautionary markings in the manual, on the charger, on the battery, and on the device itself.

• Water and Heat: Do not immerse the device in water and keep it away from liquids and heat sources.

• Ventilation: Ensure that ventilation ports are free from dust and debris.

• Do Not Disassemble: Do not remove screws or attempt to disassemble or modify the product in any way.

• Usage Duration: Avoid operating the device continuously for more than one hour. Allow it to rest for 30 minutes before reusing.

• Charger Precautions: Unplug the charger from the device battery after charging or before use.

• For Adults Only: This device is intended for adult use only. Do not use it if you are injured. Always consult your doctor before using this product.

• Follow Instructions: Use the product only as instructed and utilize the materials available in the product instructions attachments.

Important safety instructions

We strive to ensure the Recovapro is as safe as possible. However, since it is an advanced mechanical tool with electrical components, improper use or maintenance can pose risks, including fire, electric shock, or injury. Please follow these basic precautions:

1. Adult Use Only: This device is intended for adult use and should be supervised when used by others.
2. Surface Use: Only use the device on a dry, clean surface of the body over clothing. Lightly press and move it across the body for approximately 60 seconds per area.
3. Target Areas: Use the massage device only on soft tissue. Avoid using it on your head or any hard or bony areas.
4. Applicators: Use only the recommended applicators for the desired effect.
5. Monitor for Bruising: Bruising can occur regardless of the control setting or pressure applied. Check treated areas frequently and stop immediately if you experience pain or discomfort.
6. Avoid Pinching: Keep fingers, hair, or any other body parts away from the shaft and back side of the applicator to prevent pinching.
7. Ventilation Holes: Do not place any objects into the ventilation holes of the device.
8. Water Exposure: Do not immerse the device in water or allow water to enter the ventilation holes.
9. Handling: Avoid dropping or misusing the massage device.
10. Charging: Only recharge with the supplied 24VDC charger.
11. Inspection: Carefully examine the device and battery before each use.
12. Tampering: Do not tamper with or alter the massage device in any way.
13. Supervision During Use: Never leave the device operating or charging unattended.

How do i become a domestic or international distributor for Recovapro?

Thanks for your interest. Please contact Support@recovapro.co.uk for next steps and further information.

How do i request to have the Recovapro team at my event?

Thanks for your interest. Please contact Support@recovapro.co.uk for next steps and further information.

How do i carry Recovapro at my facility?

Fill out our Facilities Request Form and a team member will be in touch soon.

How do i partner with Recovapro?

Fill out one of the following Partnership Request forms:

Trainers

Massage Therapists

Clinics

Gyms

Retail Partners

Workplace Wellness